Do you accept all vehicles?
We accept Chinese vehicles only, plus Ford Taurus and Ford Territory.
Frequently asked questions
Direct answers before you visit.
These answers reflect the current service scope, working hours and contact process.
Do I need an appointment?
No. The center does not use appointments. Visit during working hours.
Will servicing at Dr Auto void my vehicle warranty?
According to the Saudi Ministry of Commerce, servicing outside the dealer does not by itself void the warranty when maintenance follows the manufacturer's recommendations and invoices are retained. Warranty may not cover damage proven to have been caused by the service. Dr Auto issues an electronic invoice documenting the work and parts.
Source: Saudi Ministry of Commerce ↗What are the working hours?
Saturday to Thursday, 1:00 PM to 10:00 PM. Closed Friday.
Can you diagnose a fault through WhatsApp?
We do not provide final remote diagnosis. The vehicle must be inspected at the center.
Do you offer programming or radar services?
These services are currently unavailable.
How do I request a part or quotation?
Prepare the vehicle and part details in the website form, then send the message through official WhatsApp.
Does the website show fixed prices?
No. Price depends on inspection results or part details and availability, so we do not publish unconfirmed prices.
Saturday — Thursday · 1:00 PM — 10:00 PM